Help Center

TelecomBazar is a location-first internet comparison and activation-assistance platform operated by Om Enterprises. You share one requirement; we check suitable provider and plan possibilities, explain the fit and coordinate the selected connection through activation.

KYC requirements depend on the selected ISP and whether the connection is for a home or business. Identity and installation-address proof may be requested; business connections may need additional organisation documents and authorisation. We confirm the exact checklist with the ISP and help with submission. You do not need to upload KYC documents in the initial website enquiry.

Contact TelecomBazar with the problem and your account or circuit details. We send the issue to the ISP executive or support team and follow up until it is resolved. We also share the ISP customer-care number so you can raise a complaint and keep its reference number. The ISP handles technical repairs and network performance; TelecomBazar helps with coordination and escalation. Resolution time depends on the issue and ISP response.

Yes. Tell us your location, current ISP and the work that must stay connected. We check suitable secondary broadband, wireless or other available options and help compare costs and practical backup needs. A second connection does not guarantee uninterrupted service; actual resilience depends on provider networks, power, equipment and the failover setup. Availability is confirmed for your address.

Where multiple suitable providers are available and can serve the exact address, we can share a shortlist. Some locations may have only one feasible option or may require a fresh network survey, so the number of choices cannot be guaranteed.

Internet availability can change between nearby roads, buildings and even floors. The complete address, PIN code and landmark help us request a useful feasibility check instead of showing a generic city-level plan list.

We consider address-level availability, home or business use, users and devices, speed, downtime impact, static IP or SLA needs, total expected cost and preferred activation timeline. The suitable shortlist is based on the options feasible for that location.

The selected internet service provider supplies, installs, bills and operates the connection under its applicable terms. TelecomBazar supports comparison, requirement hand-off, documentation and activation coordination.

Published plans are for initial comparison. Final price, taxes, installation charges, router/ONU costs, bundled benefits, speed, SLA and validity are confirmed before booking. Charges vary by ISP, location, speed and installation distance. For regular connections, payment is generally made directly to the selected ISP. If a different payment arrangement applies, we explain it and any applicable charges before payment. Cancellation, plan changes and refunds follow the selected ISP policy. Confirm the provider, plan and charges before paying.

Broadband/Fiber installation usually takes 24–72 hours. Internet Leased Line or PRI installation usually takes around 7–15 days. These are practical estimates, not guaranteed deadlines. The final timeline depends on the location, feasibility, survey, permissions, documents and selected ISP process, and is confirmed after the feasibility check.

Yes. Share a location-wise list with addresses, contact persons and bandwidth requirements. Each site is checked individually, while progress can be coordinated through one point of contact.

Yes. Mention the intended use and required number of IPs. Availability, charges and technical conditions will be confirmed in the suitable provider proposal.